關(guān)于我們
客戶管理系統(tǒng)有哪些作用?
作者：admin 來源：本站 發(fā)布時(shí)間：2017-08-30 10:38:54
客戶管理系統(tǒng)在市場營銷過程中，可有效幫助市場人員分析現(xiàn)有的目標(biāo)客戶群體，如主要客戶群體集中在哪個(gè)行業(yè)、哪個(gè)職業(yè)、哪個(gè)年齡層次、哪個(gè)地域等等，從而幫助市場人員進(jìn)行精確的市場投放。
Customer management system in the marketing process, can help marketers effective analysis of the existing target customer groups, such as the main customer groups in which industry, which, which age level, occupation which regions and so on, to help the market to make accurate market personnel.
客戶服務(wù)主要是用于快速及時(shí)的獲得問題客戶的信息及客戶歷史問題記錄等，這樣可以有針對(duì)性并且的為客戶問題，提高客戶滿意度，提升企業(yè)形象?？蛻艄芾硐到y(tǒng)主要功能包括客戶反饋、方案、滿意度調(diào)查等功能。應(yīng)用客戶反饋中的自動(dòng)升級(jí)功能，可讓管理者時(shí)間得到超期未的客戶請(qǐng)求，方案功能使全公司所有員工都可以立刻提交給客戶為滿意的答案，縮短客戶服務(wù)人員的響應(yīng)時(shí)間，對(duì)提高客戶服務(wù)水平也起到了很好的作用。
Customer service is mainly used to timely obtain customer information and customer history records, it can be targeted and efficient for customers to solve problems, improve customer satisfaction, enhance the corporate image. The main functions of customer management system include customer feedback, solutions, satisfaction surveys, and other functions. The application of customer feedback in automatic upgrade function, can make managers first time overdue outstanding customer request, the solution allows all employees across the company can be immediately submitted to the customer the most satisfactory answer, shorten the response time of the customer service personnel, to improve the level of customer service has played a very good effect.
銷售是客戶管理系統(tǒng)中的主要組成部分，主要包括潛在客戶、客戶、聯(lián)系人、業(yè)務(wù)機(jī)會(huì)、訂單、回款單、報(bào)表統(tǒng)計(jì)圖等模塊。業(yè)務(wù)員通過記錄溝通內(nèi)容、建立日程安間，而大額業(yè)務(wù)提醒、銷售漏斗分析、業(yè)績指標(biāo)統(tǒng)計(jì)、業(yè)務(wù)階段劃分等功能又可以有效幫助管理人員提高整個(gè)公司的成單率、縮短銷售周期，從而實(shí)現(xiàn)效益的業(yè)務(wù)增長。
Sales are the main components of the customer management system, which mainly include potential customers, customers, contacts, business opportunities, orders, cash orders, statements, statistical charts and other modules. The clerk by recording the content of communication, the establishment of an agenda, and a large volume of business, to remind the sales funnel analysis, performance index statistics, business stage division and can improve the function of the whole company into a single rate, shorten the sales cycle to help managers effectively, so as to achieve the maximum benefit of business growth.
我們一直來都爭取為客戶提供更的服務(wù)，有廣大客戶的信任與支持，我們才會(huì)做得更好，走的更遠(yuǎn)，為客戶們送去理想的產(chǎn)品，期待與您攜手共創(chuàng)美好未來！
We always strive to provide more perfect service for customers, have the trust and support of our customers, we will do better, go farther, for customers to send the ideal products, look forward to working with you to create a better future!
Customer management system in the marketing process, can help marketers effective analysis of the existing target customer groups, such as the main customer groups in which industry, which, which age level, occupation which regions and so on, to help the market to make accurate market personnel.
客戶服務(wù)主要是用于快速及時(shí)的獲得問題客戶的信息及客戶歷史問題記錄等，這樣可以有針對(duì)性并且的為客戶問題，提高客戶滿意度，提升企業(yè)形象?？蛻艄芾硐到y(tǒng)主要功能包括客戶反饋、方案、滿意度調(diào)查等功能。應(yīng)用客戶反饋中的自動(dòng)升級(jí)功能，可讓管理者時(shí)間得到超期未的客戶請(qǐng)求，方案功能使全公司所有員工都可以立刻提交給客戶為滿意的答案，縮短客戶服務(wù)人員的響應(yīng)時(shí)間，對(duì)提高客戶服務(wù)水平也起到了很好的作用。
Customer service is mainly used to timely obtain customer information and customer history records, it can be targeted and efficient for customers to solve problems, improve customer satisfaction, enhance the corporate image. The main functions of customer management system include customer feedback, solutions, satisfaction surveys, and other functions. The application of customer feedback in automatic upgrade function, can make managers first time overdue outstanding customer request, the solution allows all employees across the company can be immediately submitted to the customer the most satisfactory answer, shorten the response time of the customer service personnel, to improve the level of customer service has played a very good effect.
銷售是客戶管理系統(tǒng)中的主要組成部分，主要包括潛在客戶、客戶、聯(lián)系人、業(yè)務(wù)機(jī)會(huì)、訂單、回款單、報(bào)表統(tǒng)計(jì)圖等模塊。業(yè)務(wù)員通過記錄溝通內(nèi)容、建立日程安間，而大額業(yè)務(wù)提醒、銷售漏斗分析、業(yè)績指標(biāo)統(tǒng)計(jì)、業(yè)務(wù)階段劃分等功能又可以有效幫助管理人員提高整個(gè)公司的成單率、縮短銷售周期，從而實(shí)現(xiàn)效益的業(yè)務(wù)增長。
Sales are the main components of the customer management system, which mainly include potential customers, customers, contacts, business opportunities, orders, cash orders, statements, statistical charts and other modules. The clerk by recording the content of communication, the establishment of an agenda, and a large volume of business, to remind the sales funnel analysis, performance index statistics, business stage division and can improve the function of the whole company into a single rate, shorten the sales cycle to help managers effectively, so as to achieve the maximum benefit of business growth.
我們一直來都爭取為客戶提供更的服務(wù)，有廣大客戶的信任與支持，我們才會(huì)做得更好，走的更遠(yuǎn)，為客戶們送去理想的產(chǎn)品，期待與您攜手共創(chuàng)美好未來！
We always strive to provide more perfect service for customers, have the trust and support of our customers, we will do better, go farther, for customers to send the ideal products, look forward to working with you to create a better future!
