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電話營銷系統(tǒng)有什么功能
作者：admin 來源：本站 發(fā)布時間：2017-08-23 17:08:03
電話營銷系統(tǒng)主要是針對電話銷售、電話營銷為主要渠道的企業(yè)量身定做的電話營銷方案，那么濟南電話營銷系統(tǒng)有什么功能呢？
The telephone marketing system is mainly for telephone sales, telephone marketing as the main channel of enterprise tailored telephone marketing solutions, then what is the function of Ji'nan telephone marketing system?
電話營銷系統(tǒng)主要功能：
Main functions of telemarketing system:
1、 自動外呼功能
1, automatic call function
可新建外呼任務(wù)，批量導入電話號碼，不用手動撥出，系統(tǒng)自動進行外呼，提高外呼效率。
To create a new task information, batch import telephone number, without manual dial, automatic outbound system, improve the efficiency of call.
2、 通話錄音功能
2, call recording function
濟南電話營銷系統(tǒng)自動將每一通話進行錄音，話單保存30天、錄音文件保存10天，可隨時調(diào)取錄音內(nèi)容、可作為銷售員能力的的考核或者避免糾紛帶來的麻煩。
Ji'nan telephone marketing system will automatically call recording every single word, and kept for 30 days, 10 days of audio files, can be retrieved at any time, can be used as recording content sales ability appraisal or avoid the trouble dispute.
3、 CRM客戶管理功能
3 、 CRM customer management function
系統(tǒng)自帶CRM客戶管理功能，可支持客戶資料管理、客戶跟蹤記錄、客戶類別、銷售機會、產(chǎn)品管理、訂單管理、銷售階段管理、銷售狀態(tài)管理等。避免銷售員流動帶來的客戶流失。
System comes with CRM customer management functions, can support customer information management, customer tracking records, customer categories, sales opportunities, product management, order management, sales phase management, sales status management. Avoid the loss of customer turnover.
4、 IVR語音導航功能
4, IVR voice navigation function
客戶可根據(jù)自己本身的業(yè)務(wù)，設(shè)置好系統(tǒng)IVR語音設(shè)置，客戶電話咨詢進入呼叫中心系統(tǒng)，系統(tǒng)IVR語音導航自動進行業(yè)務(wù)導航，客戶按不同按鍵咨詢相關(guān)業(yè)務(wù)，提升公司形象和企業(yè)知名度。
Customers can according to their own business, set up the system of IVR voice set, customer telephone enquiry into the call center system, IVR voice navigation automatic navigation business, according to different key customer related consulting business, enhance the company's image and brand awareness.
5、統(tǒng)計分析功能
5, statistical analysis function
系統(tǒng)提供各種業(yè)務(wù)報表、統(tǒng)計分析話務(wù)量、客戶類型、訂單統(tǒng)計等，清楚把握每個銷售員的銷售情況，方便對其工作量的完成量及評估。
The system provides a variety of business reports, statistical analysis, traffic, customer type, order statistics, etc., clearly grasp the sales of each salesperson, to facilitate the amount of completion and evaluation of its workload.
我們竭誠歡迎各界人士精誠合作，我們將以完善快速的方式贏得你的信賴。
We sincerely welcome people from all walks of life to cooperate sincerely, and we will win your trust in the most perfect and quick way.
The telephone marketing system is mainly for telephone sales, telephone marketing as the main channel of enterprise tailored telephone marketing solutions, then what is the function of Ji'nan telephone marketing system?
電話營銷系統(tǒng)主要功能：
Main functions of telemarketing system:
1、 自動外呼功能
1, automatic call function
可新建外呼任務(wù)，批量導入電話號碼，不用手動撥出，系統(tǒng)自動進行外呼，提高外呼效率。
To create a new task information, batch import telephone number, without manual dial, automatic outbound system, improve the efficiency of call.
2、 通話錄音功能
2, call recording function
濟南電話營銷系統(tǒng)自動將每一通話進行錄音，話單保存30天、錄音文件保存10天，可隨時調(diào)取錄音內(nèi)容、可作為銷售員能力的的考核或者避免糾紛帶來的麻煩。
Ji'nan telephone marketing system will automatically call recording every single word, and kept for 30 days, 10 days of audio files, can be retrieved at any time, can be used as recording content sales ability appraisal or avoid the trouble dispute.
3、 CRM客戶管理功能
3 、 CRM customer management function
系統(tǒng)自帶CRM客戶管理功能，可支持客戶資料管理、客戶跟蹤記錄、客戶類別、銷售機會、產(chǎn)品管理、訂單管理、銷售階段管理、銷售狀態(tài)管理等。避免銷售員流動帶來的客戶流失。
System comes with CRM customer management functions, can support customer information management, customer tracking records, customer categories, sales opportunities, product management, order management, sales phase management, sales status management. Avoid the loss of customer turnover.
4、 IVR語音導航功能
4, IVR voice navigation function
客戶可根據(jù)自己本身的業(yè)務(wù)，設(shè)置好系統(tǒng)IVR語音設(shè)置，客戶電話咨詢進入呼叫中心系統(tǒng)，系統(tǒng)IVR語音導航自動進行業(yè)務(wù)導航，客戶按不同按鍵咨詢相關(guān)業(yè)務(wù)，提升公司形象和企業(yè)知名度。
Customers can according to their own business, set up the system of IVR voice set, customer telephone enquiry into the call center system, IVR voice navigation automatic navigation business, according to different key customer related consulting business, enhance the company's image and brand awareness.
5、統(tǒng)計分析功能
5, statistical analysis function
系統(tǒng)提供各種業(yè)務(wù)報表、統(tǒng)計分析話務(wù)量、客戶類型、訂單統(tǒng)計等，清楚把握每個銷售員的銷售情況，方便對其工作量的完成量及評估。
The system provides a variety of business reports, statistical analysis, traffic, customer type, order statistics, etc., clearly grasp the sales of each salesperson, to facilitate the amount of completion and evaluation of its workload.
我們竭誠歡迎各界人士精誠合作，我們將以完善快速的方式贏得你的信賴。
We sincerely welcome people from all walks of life to cooperate sincerely, and we will win your trust in the most perfect and quick way.
