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客戶管理系統(tǒng)有哪些作用?

作者:admin 來(lái)源:本站 發(fā)布時(shí)間:2017-08-09 16:55:50
濟(jì)南客戶管理系統(tǒng)在市場(chǎng)營(yíng)銷(xiāo)過(guò)程中,可有效幫助市場(chǎng)人員分析現(xiàn)有的目標(biāo)客戶群體,如主要客戶群體集中在哪個(gè)行業(yè)、哪個(gè)職業(yè)、哪個(gè)年齡層次、哪個(gè)地域等等,從而幫助市場(chǎng)人員進(jìn)行精確的市場(chǎng)投放。
Ji'nan customer management system in the marketing process, can help marketers effective analysis of the existing target customer groups, such as the main customer groups in which industry, which, which age level, occupation which regions and so on, to help the market to make accurate market personnel.
客戶服務(wù)主要是用于快速及時(shí)的獲得問(wèn)題客戶的信息及客戶歷史問(wèn)題記錄等,這樣可以有針對(duì)性并且的為客戶問(wèn)題,提高客戶滿意度,提升企業(yè)形象??蛻艄芾硐到y(tǒng)主要功能包括客戶反饋、方案、滿意度調(diào)查等功能。濟(jì)南客戶管理系統(tǒng)應(yīng)用客戶反饋中的自動(dòng)升級(jí)功能,可讓管理者時(shí)間得到超期未的客戶請(qǐng)求,方案功能使全公司所有員工都可以立刻提交給客戶為滿意的答案。

Customer service is mainly used to timely obtain customer information and customer history records, it can be targeted and efficient for customers to solve problems, improve customer satisfaction, enhance the corporate image. The main functions of customer management system include customer feedback, solutions, satisfaction surveys, and other functions. Ji'nan customer management system in the application of customer feedback automatic upgrade function, can make managers first time overdue outstanding customer request, the solution allows all employees across the company can be immediately submitted to the customer the most satisfactory answer,
銷(xiāo)售是客戶管理系統(tǒng)中的主要組成部分,主要包括潛在客戶、客戶、聯(lián)系人、業(yè)務(wù)機(jī)會(huì)、訂單、回款單、報(bào)表統(tǒng)計(jì)圖等模塊。業(yè)務(wù)員通過(guò)記錄溝通內(nèi)容、建立日程安排、查詢預(yù)約提醒、快速瀏覽客戶數(shù)據(jù)有效縮短了工作時(shí)間。
Sales are the main components of the customer management system, which mainly include potential customers, customers, contacts, business opportunities, orders, cash orders, statements, statistical charts and other modules. The clerk effectively shortens the working hours by recording the content of the communication, setting up the schedule, inquiring the appointment, reminding and browsing the customer data quickly.
客戶的滿意就是對(duì)我們的肯定,歡迎您前來(lái)選購(gòu)我公司的產(chǎn)品,我們一直以為您提供產(chǎn)品為己任并一直堅(jiān)持這樣做。歡迎您的光臨。
Customer satisfaction is our affirmation, you are welcome to come to buy our products, we have always thought you provide products as their own responsibility, and has always insisted on doing so. Welcome to our company.

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