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電話交換機(jī)常見故障處理方法
作者：admin 來源：本站 發(fā)布時間：2017-06-23 10:32:18
一、有撥號音無響鈴
One, dial tone, no bell
1、分機(jī)設(shè)置轉(zhuǎn)移
1, extension settings transfer
2、分機(jī)振鈴開關(guān)關(guān)閉
2 、 extension ringing switch off
3、分機(jī)未掛好
3, the extension is not hung
4、話機(jī)振鈴部分故障處理:1、取消此功能，摘機(jī)即可 2、檢查振鈴開關(guān)，將其撥“ON” 3、重新將話機(jī)掛機(jī)4、更換一部好的話機(jī)
4, the phone ringing fault: 1, cancel this function, you can check off hook 2, ringing switch, the dial to "ON" 3, 4, hang up the telephone to replace a good phone
二、無撥號音無響鈴
Two, no dial tone, no bell
1、開關(guān)沒有彈起 2、線路中斷 3、水晶頭接觸不良 4、沒有電源供給主機(jī) 5、外線故障 6、主機(jī)不工作處理方法：1、調(diào)整叉簧開關(guān)2、重新接好3、重新壓接水晶頭4、檢查主機(jī)電源開關(guān)是否關(guān)閉，電源插頭是否松動，保險管是否熔斷，重新接好5、檢查外線是否斷了，重新接好 6、將主機(jī)電源關(guān)閉一分鐘，再開機(jī)
1, switch 2, no pop-up line break 3, crystal head 4, no contact power supply 5, 6, the host host does not work outside fault processing method: 1, adjust switch 2, reset 3, re pressed crystal head 4, check the host power switch is closed, the plug is loose insurance, whether tube fuse, reset 5, check whether line broken, rejoin 6, will host power off for a minute, and then boot
三、無撥號音有響鈴
Three, no dial tone, there is a bell
1、話機(jī)手柄線斷
1 、 the handle of the telephone is disconnected
2、話機(jī)手柄的水晶頭接觸不良
2, the phone handle crystal head contact is not good
3、編程錯誤處理方法：1、更換手柄線 2、重新壓接水晶頭 3、糾正編程，把未接外線的外線端口設(shè)置為不連接
3, programming error processing methods: 1, change the handle line 2, re crimping crystal head 3, correct programming, the external line is not set outside the line is not connected
四、噪音大
Four, loud noise
1、外線接觸不良
1 、 bad contact on exterior line
2、線路陳舊，阻抗增大 3、話機(jī)故障處理方法：1、重新接好 2、更換線路3、換一部好的話機(jī)五故障：提機(jī)就斷線原因：1、電腦話務(wù)員噪音太大2、話機(jī)水晶頭松動3、話機(jī)手柄水晶頭松動處理方法：1、重錄電腦話務(wù)員2、重新壓接水晶頭3、重新壓接水晶頭
2, the old line, impedance increases 3 telephone fault handling method: 1, to pick 2, line 3, replace a good phone five fault: machine breakage reasons: 1, computer operator too much noise 2, telephone handset, crystal head loose 3 crystal head loose processing method: 1 2, re recorded a computer operator and re crimping head 3, re pressed crystal crystal head
我們一直以質(zhì)量，顧客上，作為我們的服務(wù)宗旨，盡我們的努力來為您提供滿意的服務(wù)，我們真誠的歡迎您來本公司視察，選購，希望我們有良好的合作機(jī)會，共同創(chuàng)造雙贏的局面!
We have been to quality first, customer first, as our service tenet, try our best to provide you with satisfactory service, we sincerely welcome you to visit the company, to purchase, I hope we have a good opportunity to work together to create a win-win situation!
One, dial tone, no bell
1、分機(jī)設(shè)置轉(zhuǎn)移
1, extension settings transfer
2、分機(jī)振鈴開關(guān)關(guān)閉
2 、 extension ringing switch off
3、分機(jī)未掛好
3, the extension is not hung
4、話機(jī)振鈴部分故障處理:1、取消此功能，摘機(jī)即可 2、檢查振鈴開關(guān)，將其撥“ON” 3、重新將話機(jī)掛機(jī)4、更換一部好的話機(jī)
4, the phone ringing fault: 1, cancel this function, you can check off hook 2, ringing switch, the dial to "ON" 3, 4, hang up the telephone to replace a good phone
二、無撥號音無響鈴
Two, no dial tone, no bell
1、開關(guān)沒有彈起 2、線路中斷 3、水晶頭接觸不良 4、沒有電源供給主機(jī) 5、外線故障 6、主機(jī)不工作處理方法：1、調(diào)整叉簧開關(guān)2、重新接好3、重新壓接水晶頭4、檢查主機(jī)電源開關(guān)是否關(guān)閉，電源插頭是否松動，保險管是否熔斷，重新接好5、檢查外線是否斷了，重新接好 6、將主機(jī)電源關(guān)閉一分鐘，再開機(jī)
1, switch 2, no pop-up line break 3, crystal head 4, no contact power supply 5, 6, the host host does not work outside fault processing method: 1, adjust switch 2, reset 3, re pressed crystal head 4, check the host power switch is closed, the plug is loose insurance, whether tube fuse, reset 5, check whether line broken, rejoin 6, will host power off for a minute, and then boot
三、無撥號音有響鈴
Three, no dial tone, there is a bell
1、話機(jī)手柄線斷
1 、 the handle of the telephone is disconnected
2、話機(jī)手柄的水晶頭接觸不良
2, the phone handle crystal head contact is not good
3、編程錯誤處理方法：1、更換手柄線 2、重新壓接水晶頭 3、糾正編程，把未接外線的外線端口設(shè)置為不連接
3, programming error processing methods: 1, change the handle line 2, re crimping crystal head 3, correct programming, the external line is not set outside the line is not connected
四、噪音大
Four, loud noise
1、外線接觸不良
1 、 bad contact on exterior line
2、線路陳舊，阻抗增大 3、話機(jī)故障處理方法：1、重新接好 2、更換線路3、換一部好的話機(jī)五故障：提機(jī)就斷線原因：1、電腦話務(wù)員噪音太大2、話機(jī)水晶頭松動3、話機(jī)手柄水晶頭松動處理方法：1、重錄電腦話務(wù)員2、重新壓接水晶頭3、重新壓接水晶頭
2, the old line, impedance increases 3 telephone fault handling method: 1, to pick 2, line 3, replace a good phone five fault: machine breakage reasons: 1, computer operator too much noise 2, telephone handset, crystal head loose 3 crystal head loose processing method: 1 2, re recorded a computer operator and re crimping head 3, re pressed crystal crystal head
我們一直以質(zhì)量，顧客上，作為我們的服務(wù)宗旨，盡我們的努力來為您提供滿意的服務(wù)，我們真誠的歡迎您來本公司視察，選購，希望我們有良好的合作機(jī)會，共同創(chuàng)造雙贏的局面!
We have been to quality first, customer first, as our service tenet, try our best to provide you with satisfactory service, we sincerely welcome you to visit the company, to purchase, I hope we have a good opportunity to work together to create a win-win situation!
