當(dāng)前位置: 首頁-新聞動態(tài)客戶關(guān)系管理系統(tǒng)需要什么功能

客戶關(guān)系管理系統(tǒng)需要什么功能

作者:admin 來源:本站 發(fā)布時間:2017-04-03 10:32:00
  客戶關(guān)系管理系統(tǒng)需要什么功能:
Customer relationship management system need what functions:
1、客戶:潛在客戶、客戶、聯(lián)系人。
1, customer: potential clients, customers, contacts.
2、銷售:商機(jī)、競爭對手、產(chǎn)品與服務(wù)、宣傳資料、報價單、訂單、票據(jù)。
2. Sales: business, competitors, products and services, publicity materials, quotation, order, note.
3、市場營銷:市場活動計(jì)劃、活動管理、效果反饋、數(shù)據(jù)管理。
3, marketing: marketing plan, activity management, feedback effect, and data management.
4、服務(wù):案例、知識庫、合同、客戶關(guān)懷、售后服務(wù)。
4, service: case, knowledge base, contracts, customer care and after-sales service.
5、渠道與伙伴:供應(yīng)商管理、經(jīng)銷商管理、外包管理。
5, channels and partners: supplier management, dealer management, outsourcing management.
6、決策分析:報表、儀表盤、BIEND。
6, decision analysis, reports, dashboards, BIEND.
公司服務(wù)于客戶,以質(zhì)量上乘、價格合理和完善的售后服務(wù)與客戶攜手奮進(jìn),共同發(fā)展。質(zhì)量保證,歡迎咨詢洽談。
Company full service to customers, with good quality, reasonable price and perfect after-sale service with customers hand in hand advances boldly, common development. Quality assurance, welcomed the advisory negotiations.

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